We will begin accepting requests for the 2017–18 school year in August 2017.
Any group travelling by bus or with more than 10 children must schedule a visit in advance. We cannot guarantee admission for groups without reservations.
Groups experience Thinkery through a 90-minute, hands-on tour of exciting exhibits and activities. Please note, Our Backyard climber and the Thinkery Shop are not included in Guided Tours.
During the school year, tours have a maximum capacity of 120 children. Tours are divided into groups of 15–20, each led by a Thinkery staff member. Groups explore six different galleries in 10–15 minute rotations. To ensure a safe and enjoyable environment for all, we require one adult for every five students.
To request a Thinkery Guided Tour:
- Please submit a tour request form below.
- The School Programs Specialist will contact you to confirm date and time, based on availability. A $25 reservation fee (non-refundable) will need to be made at that time. We accept credit card payments only.
- You will receive an invoice for the student tour admission; full payment is due 30 days before your scheduled tour.
- You will receive monthly payment reminders before your due date. If payment is not received by the due date, your tour will be released.
Dates & Times
9:30–11 am 11:30–1 pm 1:30–3pm
October 4th through May 25th
|No Tour Tuesday||There are no tours scheduled on the first Tuesday of the month.|
|Students||$2–$6.00 per student (Based on Title I status)|
|Teachers||Free admission with badge|
Chaperones pay the student tour admission price. Chaperone tickets are not available via presale, but will be purchased on the day of the visit.
|Thinkery Members||Thinkery Family membership benefits do not apply to the Guided Tours program. For Thinkery Premier Family memberships and higher, we offer free chaperone admission for the named member cardholder.|
Payment & Cancellation Policy
Full payment must be received 30 days prior to your visit. Failure to pay by the deadline will result in tours being released. Released tours interested in visiting at a later date must submit a new online tour request, including reservation fees. Reservation fees must be made upon confirmation and paid with a credit card. Reservation fees are date-specific, non-refundable and non-transferable. The reservation fee does not apply toward the tour admission total or chaperone admission.
Thinkery accepts payment for tour admissions invoice via check or credit card (Visa, MasterCard, Discover, American Express). Payments can be made via phone at 512-469-6218, Monday through Friday from 9 am–3 pm. Checks can be mailed to 1830 Simond Ave, Austin, TX 78723.
If you need to cancel your tour, please contact Denise MacLeod, School Programs Specialist, at email@example.com. All sales are final, no refunds for cancelled tours or reservation fees. Refunds will only be given in the form of admit one passes to Thinkery.
Can I bring my group at a different time?
Due to the nature of our Guided Tours schedule, we are unable to allow tours to start at different times. If a group arrives early for a tour, the group will need to wait outside the museum until the assigned start time when a Thinkery Staff member will escort them in. If a group arrives late, we will not be able to extend the tour but we will do our best to accommodate as much as possible with the remaining time. We adhere to our schedule; therefore we ask groups to arrive and depart on time.
How many students can I bring on a group tour to Thinkery?
In order to ensure that everyone, both Guided Tours and other visitors, have an enjoyable experience at Thinkery, we have a maximum capacity of 120 students per tour during the school year and 60 students per tour during the summer months.
Does the non-refundable reservation fee apply toward the tour admission total?
The reservation fee does not apply toward the tour admission total or chaperone admission. A separate payment for the tour admission total must be received 30 days prior to your visit.
How do I pay for my tour?
Payment for the $25 non-refundable reservation fee will be accepted by credit card only. Payment for tour admissions can be made via check or credit card (Visa, MasterCard, Discover, American Express). Payments can be made via phone at 512-469-6218, Monday through Friday from 9 am–3 pm. Checks can be mailed to 1830 Simond Ave, Austin, TX 78723. Due to high volume of calls please leave a message and a Thinkery staff will get back to you shortly.
Can I make changes to my tour date and time after I’ve scheduled my tour?
Thinkery receives over 400 Guided Tour requests during the school year, which can cause challenges in making schedule changes to pre-existing/reserved tours. To make changes to your tour date and time, first cancel your existing tour reservation with the School Programs Specialist. Use the web form to request a new tour time and/or date. Once availability is confirmed, a new $25 reservation fee will need to be made.
Can I make changes to my guided tour student numbers after I’ve scheduled my tour?
Changes can be made to the group size prior to the 30 day payment due date by contacting the School Programs Specialist, Denise MacLeod at firstname.lastname@example.org or 512-469-6218. A new invoice will be sent with the updated amount due. Changes may not be made after the 30 day payment due date. Groups with fewer students than reserved will receive Guided Tour Admission passes to Thinkery (one ticket for each student that is paid for, but is not attending).
How many adults should I bring with my group?
We require one adult for every five students in the group. Teachers and other adults help tour guides engage students throughout the museum to ensure a meaningful, fun, and safe experience. Chaperones are discouraged from bringing additional children to a Guided Tour.
What is the cost for chaperones?
While school teachers receive free admission to Thinkery, chaperones pay the student Guided Tour admission price ($2–$6.00 based on Title I status)
Thinkery Family membership benefits do not apply to the Guided Tours program. For Thinkery Premier Family memberships and higher, we offer free chaperone admission for the named member cardholder.
Chaperones should proceed upstairs to the Reservations window (located in the Thinkery Administrative Offices) to pay admission and receive a chaperone badge.
Do you allow re-entry after the tour?
For safety, all groups and chaperones will depart from the Group Entry after their Guided Tour is complete.
If families would like to continue playing in the museum after their tour, please exit the building with the group and return to the main entrance to check in and pay admission at the front desk. Groups must be in ratio in order to be admitted.
My group’s primary language is not English. Are bilingual guides available?
If your group needs a bilingual tour guide please be sure to note that on your request. We will try our very best to provide tour guides who are fluent in Spanish or American Sign Language. Since bilingual guides are not always available, teachers should be prepared to translate, or interpret, when needed.
Can my group have lunch at the Thinkery?
Thinkery does not have an onsite location for groups to eat lunch. If you are interested in a picnic lunch, we recommend using one of the nearby city parks on either side of the Mueller Neighborhood, Patterson Park off of Airport Blvd or Bartholomew Park off of 51st St.
Mueller Lake Park, located directly across the street from Thinkery, is a neighborhood park overseen by the Mueller development. Inquires should be sent to the Mueller Central office at email@example.com.
Are the exhibits relevant to the TEKS?
Yes, each exhibit relates to various science, technology, engineering, art, and/or math Pre-K–5 TEKS. For more information, check out our TEKS and Thinkery Exhibits Reference Guide.