What is the difference between a Guided Tour and Self-Guided Exploration?
During Guided Tours, groups experience Thinkery through a structured 90-minute, hands-on guided tour of six galleries led by a Thinkery staff member in 10–15-minute rotations.
Self-Guided Exploration is an opportunity to provide a powerful, hands-on experience for students, teachers and chaperones that is driven by a strong learning agenda rooted in play-based, inquiry-driven experiences. Self-Guided Exploration uses the entire museum along with special STEAM demonstrations and hands-on activities as a curricular platform connecting back to the classroom. Self-Guided Exploration includes our skilled Thinkery education team actively interacting with students and chaperones to inspire creativity, curiosity and discoveries. Thinkery welcomes educators and students of all backgrounds, abilities and educational settings to join us for Self-Guided Exploration!
Can I bring my group at a different time?
Due to the nature of our Guided Tours schedule, we are unable to allow tours to start at different times or days.
If a group arrives late, we cannot extend the tour, but we will do our best to accommodate as much as possible with the remaining time. We adhere to our schedule; changes cannot be made to the assigned rotations, and we ask groups to arrive and depart on time.
How many adults should I bring with my group?
Tours are limited in size, so for a safe and comfortable experience, we require 1 adult chaperone for every 5 students on a Guided Tour. Chaperones within the 1:5 ratio pay the student rate. Chaperones must be teachers, school staff with district identification, parents, or other adults over the age of 18 accompanying the group. Chaperones paying the day-of visit will be charged $10 each.
Can I make changes to my tour date and time after I’ve scheduled my tour?
Thinkery receives a high volume of requests for tours during the school year. To ensure a fair and equitable process, we cannot make changes to tour date and time reservations. If you must make changes to your reserved tour date and time, first cancel your existing tour reservation. Use the web form to request a new tour time and/or date. Once availability is confirmed, a new $25 reservation fee will secure the new tour date and time. Only one $25 reservation fee will be applied toward the tour admission total.
Can I make changes to my guided tour student numbers after I’ve scheduled my tour?
Changes can be made to the group size 30 days before the invoice due date by contacting email@example.com. A new invoice will be sent with the updated amount due. Changes cannot be made after final payment has been received.
Groups arriving with fewer students will receive Admit One passes to Thinkery (one pass for each student that is paid for, but is not attending). Groups arriving with additional students will be charged for their tour admission.
Does the non-refundable reservation fee apply toward the tour admission total?
Yes! The reservation fee applies toward the tour admission total. If groups change dates or times, only one $25 reservation fee will be applied toward the tour admission total. If a group cancels, the fee is non-refundable.
Do you allow re-entry after the tour?
Yes! However, we request that all groups depart together from Group Entry at the end of their tour. If families would like to continue playing in the museum after their tour, they may check in at the Admissions Desk after their tour. Thinkery requires 1 adult for every 5 children visiting the museum.
Are bilingual guides available?
We will try our best to provide tour guides who are fluent in Spanish. Please mark this on your request. Bilingual guides are not always available, and teachers should be prepared to translate, or interpret, when needed.
Can my group have lunch at the Thinkery?
Thinkery does not have an onsite location for groups to eat lunch. If you are interested in a picnic lunch, we recommend using one of the nearby city parks on either side of the Mueller Neighborhood, Patterson Park off of Airport Blvd or Bartholomew Park off of 51st St.
In the Mueller neighborhood, please refer to Mueller Lake Park, located directly across the street from Thinkery, is a neighborhood park overseen by the Mueller development. Inquiries should be sent to the Mueller Central office at firstname.lastname@example.org or Northwest Greenway, on Philomena Street near Dell Children’s, with an accessible playscape and shaded picnic area.