Guided Tours

Any group travelling by bus or with more than 10 students must schedule a visit in advance. We cannot guarantee admission for groups without reservations.

Groups experience Thinkery through a 90-minute, hands-on guided tour of exciting galleries and activities, aligned to Texas Education Agency guidelines for Pre-K through 5th grade. Please note, Our Backyard climber and the Thinkery Shop are not included in Guided Tours. Thinkery does not have space to accommodate group lunches.

During the school year, tours can accommodate up to 120 students. Each group of up to 20 students is guided by a Thinkery staff member and explore six different galleries in 10–15 minute rotations.

For a safe and comfortable experience, we require one adult chaperone for every five students on a Guided Tour. Chaperones must be teachers, school staff with district identification, parents, or other adults over the age of 18 accompanying the group. Additional chaperones (more than 1:5) will be charged $10 each.

To request a Thinkery Guided Tour:

  • Please submit a Guided Tour request form below. Tours must be requested at least two months in advance.
  • Thinkery will contact you to schedule your tour and collect a $25 reservation fee (non-refundable) to secure the date and time. We accept credit card payments only.
  • Full payment is due 15 days before your scheduled tour date. An invoice for the total student and adult chaperone tour admission is emailed once the reservation fee is processed.
  • Monthly payment reminders are sent to the school contact. Tours are cancelled if payment is not received 15 days prior to the tour date.
  • Two weeks prior to your visit you will receive an email with pre-visit information, chaperone checklist, and bus information.

Guided Tour Request Form


Dates & Times


    9:30–11 am       11:30–1 pm       1:30–3pm

October 4 through May 25 

Pre-K–Kindergarten Wednesday–Friday
1st–5th grade Tuesday–Friday
No Tour Tuesday There are no tours scheduled on the first Tuesday of the month.

 


Pricing


 

Reservation Fee $25 non-refundable reservation fee secures the tour date and time.
Students $3–$7.00 per student (Scholarships available for Title I campuses and may be requested on the tour form)
Chaperones

Thinkery requires one adult chaperone for every fives students; chaperones must be teachers, school staff with district identification, parents, or other adults over the age of 18 accompanying the group.

Teachers, teaching assistants, and other school staff receive free tour admission. Adult chaperones within the 1:5 ratio are admitted at the student rate.

Additional chaperones (more than 1:5) and siblings will be charged $10 each. Additional chaperone tickets will be purchased on the day of the visit.

Thinkery Members Thinkery Family membership benefits do not apply to the Guided Tours program. For Thinkery Premier Family memberships and higher, we offer free chaperone admission for the named Member cardholder.

 


Resources


Pre-Visit Information

Chaperone Check List

 


Payment & Cancellation Policy


Reservation fees must be paid upon confirmation, with a credit card. Reservation fees are date-specific, non-refundable and non-transferable. Please note, the reservation fee does apply toward the tour admission total.

Full tour payment must be received 15 days prior to your scheduled tour. Tours will be cancelled if payment is not received by the deadline and reservation fees will not be refunded. To reschedule a tour cancelled for non-payment, please submit a new online tour request, and pay a new reservation fee.

Thinkery accepts payment via check or credit card (Visa, MasterCard, Discover, American Express). Payments can be made via phone at 512-469-6228, Tuesday-Friday, 9:00-2:00 p.m. Checks can be mailed to Thinkery

If you need to cancel your tour, please contact us as soon as possible at schoolprograms@thinkeryaustin.org or 512-469-6228. All sales are final, no refunds for cancelled tours or reservation fees. Refunds will only be given in the form of Admit One passes to Thinkery.

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Can I bring my group at a different time?

Due to the nature of our Guided Tours schedule, we are unable to allow tours to start at different times or days.

If a group arrives late, we cannot extend the tour, but we will do our best to accommodate as much as possible with the remaining time. We adhere to our schedule; changes cannot be made to the assigned rotations, and we ask groups to arrive and depart on time.

How many adults should I bring with my group?

Tours are limited in size, so for a safe and comfortable experience, we require one adult chaperone for every five students on a Guided Tour. Chaperones must be teachers, school staff with district identification, parents, or other adults over the age of 18 accompanying the group. Additional chaperones (more than 1:5) and siblings will be charged a fee of $10.

Can I make changes to my tour date and time after I’ve scheduled my tour?

Thinkery receives a high volume of requests for tours during the school year. To ensure a fair and equitable process, we cannot make changes to tour date and time reservations. If you must make changes to your reserved tour date and time, first cancel your existing tour reservation. Use the web form to request a new tour time and/or date. Once availability is confirmed, a new $25 reservation fee will secure the new tour date and time. Only one $25 reservation fee will be applied toward the tour admission total.

Can I make changes to my guided tour student numbers after I’ve scheduled my tour?

Changes can be made to the group size 30 days before the invoice due date by contacting schoolprograms@thinkeryaustin.org   A new invoice will be sent with the updated amount due. Changes cannot be made after final payment has been received.

Groups arriving with fewer students will receive Admit One passes to Thinkery (one pass for each student that is paid for, but is not attending). Groups arriving with additional students will be charged for their tour admission.

Does the non-refundable reservation fee apply toward the tour admission total?

Yes! The reservation fee applies toward the tour admission total. If groups change dates or times, only one $25 reservation fee will be applied toward the tour admission total. If a group cancels, the fee is non-refundable.

Do you allow re-entry after the tour?

Yes! However, we request that all groups depart together from Group Entry at the end of their tour. If families would like to continue playing in the museum after their tour, they may check in at the Admissions Desk after their tour. Thinkery requires 1 adult for every 5 children visiting the museum.

Are bilingual guides available?

We will try our best to provide tour guides who are fluent in Spanish. Please mark this on your request. Bilingual guides are not always available, and teachers should be prepared to translate, or interpret, when needed.

Can my group have lunch at the Thinkery?

Thinkery does not have an onsite location for groups to eat lunch. If you are interested in a picnic lunch, we recommend using one of the nearby city parks on either side of the Mueller Neighborhood, Patterson Park off of Airport Blvd or Bartholomew Park off of 51st St.

In the Mueller neighborhood, please refer to Mueller Lake Park, located directly across the street from Thinkery, is a neighborhood park overseen by the Mueller development. Inquiries should be sent to the Mueller Central office at contactus@muelleraustin.com or Northwest Greenway, on Philomena Street near Dell Children’s, with an accessible playscape & shaded picnic area.