Summer Guided Tours
We will begin accepting requests for Summer 2018 on February 20,2018.
Any group traveling by bus or with more than 10 children must schedule a visit in advance. We cannot guarantee admission for groups without reservations.
Groups experience Thinkery through a 90-minute, hands-on tour of exciting exhibits and activities. Please note, Our Backyard climber and the Thinkery Shop are not included in Guided Tours.
During the summer, tours have a maximum capacity of 60 children. Tours are divided into groups of 15–20 children, each led by a Thinkery staff member. Groups explore four different galleries in 15–20 minute rotations. To ensure a safe and enjoyable environment for all, we require one adult for every five students.
To request a Thinkery Guided Tour:
- Please submit a tour request form below
- Thinkery staff will contact you to confirm your tour date and time based on availability.
- You will receive an invoice with two balances:
- Tour Guide Reservation Fee (non-refundable) – Due within 3 business days of confirming the tour.
- Student Guided Tour Admission – Due on your tour date for the exact number of students attending the tour.
All reservations are tentative until the non-refundable tour guide reservation fee has been received within 3 business days of confirming the date and time. If the fee is not received, we will release your tour .
Dates & Times
9:30–11 am 11:30–1 pm 1:30–3 pm
June 4th through August 16th
|No Tour Tuesday||There are no tours scheduled on the first Tuesday of the month.|
|Tour Guide Reservation fee (Non-Refundable)||
Tour guide reservation fee does not apply toward the tour admission total or chaperone admission.
|Teachers||Free admission with badge|
|Students||$3–$7.00 per student (Based on Title I status)|
Chaperones pay the student tour admission price. Chaperone tickets are not available via presale, but will be purchased on the day of the visit.
|Thinkery Members||Thinkery Family membership benefits do not apply to the Guided Tours program. For Thinkery Premier Family memberships and higher, we offer free chaperone admission for the named member cardholder.|
Payment & Cancellation Policy
- All reservations are tentative until payment for the tour guide reservation fee has been received within 3 business days of confirming the date and time.
- Full payment is due the day of the tour. All sales are final; no refunds or exchanges. Groups with fewer students than reserved will receive admit-one tickets to Thinkery (one ticket for each student that is paid for but is not attending). Tour guide reservation fee does not apply toward the tour admission total or chaperone admission.
- Thinkery accepts payment for the tour guide reservation fee by credit card only. For tour admissions, we accept payment via check or credit card (Visa, MasterCard, Discover, American Express). Payments can be made via phone at 512-469-6218, Monday through Friday from 9 am–3 pm. Checks can be mailed to 1830 Simond Ave., Austin, TX 78723.
Questions? Please email email@example.com
Can I bring my group at a different time?
Due to the nature of our Guided Tours schedule, we are unable to allow tours to start at different times. If a group arrives early for a tour, the group will need to wait outside the museum until the assigned start time when a Thinkery Staff member will escort them in. If a group arrives late, we will not be able to extend the tour, but we will do our best to accommodate as much as possible with the remaining time. We adhere to our schedule therefore we ask groups to arrive and depart on time.
How many students can I bring on a Guided Tour to Thinkery?
In order to ensure that everyone, both Guided Tours and other visitors, have an enjoyable experience at Thinkery, we have a maximum capacity 60 students per tour during the summer months.
How do I pay for my tour and tour guide reservation fee?
Payment for the non-refundable tour guide reservation fee will be accepted by credit card only. Payment for tour admissions can be made via check or credit card (Visa, MasterCard, Discover, American Express). Payments can be made via phone at 512-469-6218, Monday through Friday from 9 am–3 pm. Checks can be mailed to 1830 Simond Ave, Austin, TX 78723. Due to high volume of calls please leave a message and a Thinkery staff will get back to you shortly.
Why is there a non-refundable tour guide reservation fee?
This fee covers the cost of reserving tour guides, while providing attendance flexibility.
Does the non-refundable tour guide reservation fee apply toward the tour admission total?
Due to the structure of the summer tours, the tour guide reservation fee does not apply toward the tour admission total or chaperone admission. A separate payment for the exact number of students must be paid prior to or at the time of your tour.
Can I add additional guides the day of the tour?
We cannot guarantee entry for groups larger than reserved, so please be accurate when requesting the number of guides. If additional guides are required day of, you will be charged an additional $25 overage fee per guide.
Can I make changes to my group tour numbers after I’ve scheduled my tour?
Changes can be made to the group size by contacting the School Programs Specialist, Denise MacLeod at firstname.lastname@example.org or 512-469-6218. A new invoice will be sent with the updated amount due. Groups with fewer students than reserved will receive general admission tickets to Thinkery (one ticket for each student that is paid for, but is not attending).
How many adults should I bring with my group?
We require one adult for every five students in the group. Teachers and other adults help tour guides engage students throughout the museum to ensure a meaningful, fun, and safe experience.
What is the cost for chaperones?
While school teachers receive free admission to Thinkery, chaperones pay the student Guided Tour admission price ($2-$6.00 based on Title I status)
Thinkery Family membership benefits do not apply to the Guided Tours program. For Thinkery Premier Family memberships and higher, we offer free chaperone admission for the named member cardholder.
Chaperones should proceed to the chaperone kiosk to pay admission and receive a chaperone badge.
Do you allow re-entry after the tour?
For safety, all groups and chaperones will depart from the Group Entry after their Guided Tour is complete.
If families would like to continue playing in the museum after their tour, please exit the building with the group and return to the main entrance to check in and pay admission at the front desk. Groups must be in ratio in order to be admitted.
My group’s primary language is not English. Are bilingual guides available?
If your group needs a bilingual tour guide please be sure to note that on your request. We will try our very best to provide tour guides who are fluent in Spanish or American Sign Language. Since bilingual guides are not always available, teachers should be prepared to translate, or interpret, when needed.
Can my group have lunch at Thinkery?
Thinkery does not have an onsite location for groups to eat lunch. If you are interested in a picnic lunch, we recommend using one of the nearby city parks on either side of the Mueller Neighborhood, Patterson Park off of Airport Blvd or Bartholomew Park off of 51st St.
Mueller Lake Park, located directly across the street from Thinkery, is a neighborhood park overseen by the Mueller development. Inquires should be sent to the Mueller Central office at email@example.com.
Are the exhibits relevant to the TEKS?
Yes, each exhibit relates to various science, technology, engineering, art, and/or math Pre-K–5 TEKS. For more information, check out our TEKS and Thinkery Exhibits Reference Guide.