Summer Guided Tours
Any group traveling by bus or with more than 10 children must schedule a visit in advance. We cannot guarantee admission for groups without reservations.
Groups experience Thinkery through a 90-minute, hands-on tour of exciting exhibits and activities. Please note, Our Backyard climber is not included in Guided Tours.
During the summer, tours have a maximum capacity of 60 children. Tours are divided into groups of 15–20 children, each led by a Thinkery staff member. Groups explore four different galleries in 15–20-minute rotations. To ensure a safe and enjoyable environment for all, we require one adult for every five students.
To request a Thinkery Guided Tour:
- Please submit a tour request form below
- Thinkery will contact you to schedule your tour and collect the Tour Guide Reservation Fees (non-refundable) to secure the date and time. We accept credit card payments only.
- You will receive an invoice with two balances:
- Tour Guide Reservation Fee (non-refundable) – Amount paid
- Student Guided Tour Admission – An invoice for the total student and adult chaperone tour admission is emailed once the reservation fee is processed.
- Two weeks prior to your visit, you will receive an email with pre-visit information, chaperone checklist, and bus information or check the resources section below.
All reservations are tentative until the non-refundable tour guide reservation fee has been received immediately upon confirming your date and time. If the fee is not received, we will release the date and time after 3 business days.
Dates & Times
9:30–11 am 11:30–1 pm 1:30–3 pm
June 6 through August 17
|No Tour Tuesday||There are no tours scheduled on the first Tuesday of the month.|
|Tour Guide Reservation fee (Non-Refundable)||
Tour guide reservation fee does not apply toward the tour admission total or chaperone admission. Reservation fees are date-specific, non-refundable and non-transferable.
|Students||$3–$7.00 per student (Scholarships available for Title I campuses and may be requested on the tour form)|
Thinkery requires one adult chaperone for every five students; chaperones must be teachers, school staff or organizational staff with identification, parents, or other adults over the age of 18 accompanying the group.
Teachers, teaching assistants, and other school staff receive free tour admission. Adult chaperones without district identification & within the 1:5 ratio are admitted at the student rate.
Additional chaperones (more than 1:5) and siblings will be charged $10 each. Additional chaperone tickets will be purchased on the day of the visit.
|Thinkery Members||Thinkery Family membership benefits do not apply to the Guided Tours program. For Thinkery Premier Family memberships and higher, we offer free chaperone admission for the named member cardholder.|
Payment & Cancellation Policy
All reservations are tentative until the non-refundable tour guide reservation fee has been received immediately upon confirming your date and time. Full payment is due the day of the tour. All sales are final; no refunds or exchanges. Groups with fewer students than reserved will receive admit-one tickets to Thinkery (one ticket for each student that is paid for but is not attending). Tour guide reservation fee does not apply toward the tour admission total or chaperone admission. Tour guide reservation fees are date-specific, non-refundable and non-transferable.
Thinkery accepts payment for the tour guide reservation fee by credit card only. For tour admissions, we accept payment via check or credit card (Visa, MasterCard, Discover, American Express). Payments can be made via phone at 512-469-6228, Tuesday through Friday from 9 am–3 pm. Checks can be mailed to 1830 Simond Ave., Austin, TX 78723. If you need to cancel your tour, please contact us as soon as possible at email@example.com or 512-469-6228.
Questions? Please email firstname.lastname@example.org
Can I bring my group at a different time?
Due to the nature of our Guided Tours schedule, we are unable to allow tours to start at different times. If a group arrives early for a tour, the group will need to wait outside the museum until the assigned start time when a Thinkery Staff member will escort them in. If a group arrives late, we will not be able to extend the tour, but we will do our best to accommodate as much as possible with the remaining time. We adhere to our schedule therefore we ask groups to arrive and depart on time.
How do I pay for my tour and tour guide reservation fee?
Payment for the non-refundable tour guide reservation fee will be accepted by credit card only. Payment for tour admissions can be made via check or credit card (Visa, MasterCard, Discover, American Express). Payments can be made via phone at 512-469-6228, Tuesday through Friday from 9 am–3 pm. Checks can be mailed to 1830 Simond Ave, Austin, TX 78723. Due to high volume of calls please leave a message and a Thinkery staff will get back to you shortly.
Why is there a non-refundable tour guide reservation fee?
This fee covers the cost of reserving tour guides, while providing attendance flexibility.
Does the non-refundable tour guide reservation fee apply toward the tour admission total?
Due to the structure of the summer tours, the tour guide reservation fee does not apply toward the tour admission total or chaperone admission. A separate payment for the exact number of students must be paid prior to or at the time of your tour.
Can I add additional guides the day of the tour?
We cannot guarantee entry for groups larger than reserved, so please be accurate when requesting the number of guides. If additional guides are required day of, you will be charged an additional $25 overage fee per guide.
Can I make changes to my group tour numbers after I’ve scheduled my tour?
Changes can be made to the group size by contacting email@example.com or 512-469-6228. A new invoice will be sent with the updated amount due. Groups with fewer students than reserved will receive general admission tickets to Thinkery (one ticket for each student that is paid for, but is not attending).
How many adults should I bring with my group?
Tours are limited in size, so for a safe and comfortable experience, we require one adult chaperone for every five students on a Guided Tour. Chaperones must be teachers, school staff with district identification, parents, or other adults over the age of 18 accompanying the group. Additional chaperones (more than 1:5) and siblings will be charged a fee of $10.
Do you allow re-entry after the tour?
Yes! However, we request that all groups depart together from Group Entry at the end of their tour. If families would like to continue playing in the museum after their tour, they may check in at the Admissions Desk after their tour. Thinkery requires 1 adult for every 5 children visiting the museum.
Are bilingual guides available?
We will try our best to provide tour guides who are fluent in Spanish. Please mark this on your request. Bilingual guides are not always available, and teachers should be prepared to translate, or interpret, when needed.
Can my group have lunch at the Thinkery?
Thinkery does not have an onsite location for groups to eat lunch. If you are interested in a picnic lunch, we recommend using one of the nearby city parks on either side of the Mueller Neighborhood, Patterson Park off of Airport Blvd or Bartholomew Park off of 51st St.
In the Mueller neighborhood, please refer to Mueller Lake Park, located directly across the street from Thinkery, is a neighborhood park overseen by the Mueller development. Inquiries should be sent to the Mueller Central office at firstname.lastname@example.org or Northwest Greenway, on Philomena Street near Dell Children’s, with an accessible playscape & shaded picnic area.